sihokambing Platform Privacy Notice

This page describes what we collect when you use sihokambing and how we keep that data protected. We collect only information necessary to verify your identity, process deposits and withdrawals, and comply with anti-money-laundering regulations. Our servers encrypt all data using SSL. We do not sell your information to third parties, and we do not share your details except with payment processors required to complete your transactions.

When you register a sihokambing account, you provide an email address and create a password. Before your first withdrawal, we request government-issued ID and proof of address to comply with Know Your Customer (KYC) regulations. This verification protects both you and our platform. Your verified data is stored securely and never disclosed to external entities except where required by law or to process your transactions.

Our service is available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law. This privacy notice applies to all users on sihokambing, regardless of location.

What Data We Collect on sihokambing

We collect data in three categories: account registration, identity verification, and transaction history. At registration, we collect your email address and password. We store your password as a cryptographic hash; we cannot see your actual password even if you request it. We also log your IP address and device information for security purposes, including detection of fraudulent access attempts.

For identity verification, we collect scans of government-issued ID and proof of address (utility bill or bank statement). These documents are stored securely and used only for KYC compliance. We do not share these documents with third parties. Once verification is complete, your account gains withdrawal privileges.

Transaction data includes deposit amounts, withdrawal requests, payment methods used, and game activity. We retain this data to support dispute resolution, compliance audits, and account history queries. Our sihokambing systems log all transactions with timestamps and amounts.

How We Use Your Data

We use your data for these purposes only: account management, payment processing, KYC compliance, fraud prevention, and customer support. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we share only the minimum information required to complete the transaction with the relevant payment processor. Your email is used to send account notifications, deposit confirmations, and withdrawal status updates.

We analyze aggregated (non-personal) data to improve our platform—for example, which games are popular or which payment methods have highest success rates. We do not use individual profiles for marketing or analytics that could identify you. Your account data is never sold, leased, or rented to third parties.

Cookies and Tracking on sihokambing

We use session cookies to keep you logged in and to remember your preferences (language, theme). These cookies expire when you close your browser. We also use analytics cookies to track page visits and user behavior on sihokambing—for example, which sections are accessed most and where users encounter issues. Analytics data is aggregated and does not identify individuals.

You can disable cookies in your browser settings, though this may affect your ability to use sihokambing. We do not use third-party tracking pixels or cross-site cookies that follow you across the web.

We keep your data encrypted, never share it with marketers, and delete it when you close your account.

Your Rights and Data Subject Requests

We at sihokambing recognize your right to access, correct, and delete your personal data. You can request a copy of all data we hold about you by emailing our support team. We will compile and send your data within five business days. You can also request deletion of your account and all associated data. If you request deletion, we retain only the minimum information required by law (transaction records for tax and anti-money-laundering compliance) and discard all other data.

To update your account information, log in to sihokambing and navigate to Account Settings. You can change your email, password, and contact details at any time. If you believe your data has been misused, contact our support team immediately.

Data Retention and Server Location

We at sihokambing retain your account data for as long as your account is active. If you close your account, we delete all personal data within thirty days, except transaction records required for tax compliance and anti-money-laundering audits. These retained records are anonymized—we remove your name and contact details but keep transaction amounts and dates.

Our servers may be located outside your jurisdiction (including outside Indonesia). Data transferred across borders is encrypted in transit. We comply with the data protection laws of the jurisdiction where sihokambing operates. If our server location changes, we will update this notice.

Contact and Policy Updates

If you have questions about how we use your data, request your data, or wish to delete your account, contact our support team via in-app chat or email. We respond during business hours and will address data-related requests within five business days.

We reserve the right to update this privacy notice at any time. Changes will be posted on this page with an updated date. Your continued use of sihokambing after changes are posted constitutes acceptance of the updated notice. Major changes may prompt an email notification to your registered address. Users in Jakarta, Surabaya, Bandung, Medan, and Semarang are subject to the same privacy protections. During Idul Fitri, Idul Adha, Imlek, Nyepi, and major events like Liga 1 seasons, we maintain the same data handling standards.